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Rebook or reduce free of charge!

You’re more than welcome to change your mind. You, your neighbour and your dog can now enjoy flexible meetings and conferences with us.

Hipsters with stickers on their MacBooks can now enjoy greater flexibility when they book a meeting or conference with us

...and so can everyone else! But what does that really mean? Well, two things: 1. You can change the number of participants right up until the scheduled day of arrival, entirely free of charge. 2. You have peace of mind, which means you can postpone a meeting or conference entirely free of charge up to seven days before your arrival day. So, you can enjoy even greater flexibility if you need to reschedule or reduce participants.

Need to fart to hide a cough? Stay home!

Your plans may need to change. And that's no problem! You can now reduce the number of participants right up until your arrival day, entirely free of charge.

We have divided this into three parts:
· 0-13 days before arrival: reduce numbers by up to 10%
· 12-28 days before arrival: reduce numbers by up to 20%
· 29+ days before arrival: 100%

Use our Peace of Mind offer and get a credit voucher

If it turns out that you can no longer go ahead with a planned meeting or conference, you can postpone it entirely free of charge up to 7 days before. You will be invoiced for the original booking and you'll receive a voucher that you can use to book new dates. The voucher is valid up to 12 months from the original booking's scheduled arrival date.

Explore all the conference facilities available to you and see what we are doing to ensure safe surroundings for your event.


The offer is available for bookings of up to 50 people. Other terms and conditions apply to larger groups. The “Peace of Mind” offer allowing you to postpone your booking applies to new bookings scheduled to commence between 1 October 2020 and 1 April 2021. Customers are required to pay for the original booking, but will be issued with a credit voucher of a value corresponding to that of the original booking.  

The credit voucher can be used for full or partial payment of new conference bookings at the same hotel within 12 months of the original scheduled arrival date. Please note that prices may vary on the new arrival date. The credit voucher cannot be redeemed for cash, used as payment for several conference bookings or as payment to receive a new credit voucher. The dates of your planned event can only be changed once. 

The credit voucher must be used at the same hotel where the original booking was made. Booking changes are subject to availability, and please note that limited availability may apply on certain dates. All changes, postponements and cancellations must be made in writing directly to the hotel. Credit vouchers will be issued by each respective hotel. 

The offer is not available at Copperhill Mountain Lodge, Icehotel, Frösö Park Hotel, Funken Lodge and Norefjell Ski & Spa.

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